Shipping policy
Shipping Policy
Thank you for shopping with us! We work hard to make sure your order reaches you safely and on time.
1. Order Processing
Orders are usually processed within 1–3 business days after payment or order confirmation.
Once your order has been shipped, you will receive shipping information when tracking is available.
2. Delivery Time
Estimated delivery times may vary depending on your location and the product ordered.
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Pakistan: 3–7 business days
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International orders: 7–15 business days
Please note that delivery times are estimates and may be affected by courier delays, weather, holidays, customs, or other circumstances outside our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may also offer free shipping on selected products or during special promotions.
4. Tracking Your Order
If tracking is available for your order, we will provide the tracking information once your package has been shipped.
Please allow some time for tracking information to become active after shipment.
5. Incorrect Address
Customers are responsible for providing a correct and complete delivery address.
If you provide an incorrect address and the order has already been shipped, additional shipping charges may apply to resend the package.
6. Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact our customer support team. We will help you check the status of your shipment.
7. Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the product. We will review the issue and assist you with the next steps.
8. Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website.
Thank you for choosing our store!